The complete IT toolbox you need to manage Macs in the enterprise

The complete IT toolbox you need to manage Macs in the enterprise

When it comes to managing and supporting Apple devices in business and enterprise environments, the most common tool or service that comes to mind is mobile device management (MDM). While MDM is one of the most powerful and necessary tools Apple IT pros need — and getting even more powerful with the addition of generative…

Signal threatens to leave France if encryption backdoor required

Signal threatens to leave France if encryption backdoor required

Signal is standing its ground to protect its app’s security, threatening on Wednesday to leave France if encryption backdoor requirements are enacted, just as it said it would do in Sweden. “Those hyping this bad law have rushed to assure French politicians that the proposal isn’t breaking encryption. Their arguments are as tedious as they…

Windows 11 update accidentally removes Copilot, causing issues for Citrix users

Windows 11 update accidentally removes Copilot, causing issues for Citrix users

A recent Windows 11 security update is causing unexpected issues for enterprise customers, including the unintentional removal of Microsoft’s Copilot AI assistant from affected systems, creating potential workflow disruptions for organizations that have integrated the AI tool into their operations. The update, KB5053598 (OS build 26100.3476), released during March’s Patch Tuesday, applies to all editions…

Apple has to climb the mountain

Apple has to climb the mountain

Apple has a lot of challenges these days. Would Steve Jobs really be handling these problems better than current leaders? The problems, some are long-term, others short-term, include (but are not confined to): Chinese consumers turning to domestic brands in response to the US trade war. US customers feeling the impact of tariffs and anticipated increase in product…

Cisco’s AI agents for WebEx aim to improve customer service

Cisco’s AI agents for WebEx aim to improve customer service

Cisco is adding new features to its Webex collaboration tool as it expands its adoption of agentic AI. The latest tools include an AI Agent and an updated AI Assistant for the company’s Webex Contact Center, a collaborative tool that helps companies handle customer service calls. The AI tools are designed to bolster customer service experiences….

Google Workspace: 7 great ways to use the Gemini AI sidebar

Google Workspace: 7 great ways to use the Gemini AI sidebar

Google’s generative AI chatbot, named Gemini, is available as a web app. But you can also access most of Gemini’s AI tools in a side panel as you’re using Google Workspace apps including Google Docs, Sheets, Slides, Drive, and Gmail. Using the Gemini sidebar within a Workspace app is much more convenient and contextual than…

Governments won’t like this: encrypted messaging between Android and iOS devices coming, says GSMA

Governments won’t like this: encrypted messaging between Android and iOS devices coming, says GSMA

Imagine a world of the near future where Android and Apple iOS users can message one another with the certainty that their communication is secured against eavesdropping by end-to-end encryption (E2EE). And it would not only be for one-to-one chats, but across large groups of employees and users, something that is impossible to guarantee today…

Study: AI chatbots usually cite incorrect sources

Study: AI chatbots usually cite incorrect sources

Popular AI services are not very good at locating the correct original source, according to a new study from Columbia Journalism Review’s Tow Center for Digital Journalism. In the study, researchers selected 10 articles from 20 different publishers and then manually selected quotes from them to use in their queries. After each chatbot got the…

The most important decision in tech is being made today, but you won’t be told about it.

The most important decision in tech is being made today, but you won’t be told about it.

The most important decision in global technology is being made by a single UK judge in a small room, a decision happening in near-total privacy with no transparency at all. What’s at stake is the use of data encryption, personal privacy, and the huge risk of being forced to install backdoors into tech products. If…